This privacy policy explains what personal data Bundle Rigs (“BundleRigs”, “we”) collects when you use bundlerigs.co.uk, why we collect it and what your rights are.
Who we are
Bundle Rigs, 27 Maplewood Crescent, Camden, London NW1 8QH. Email: sales@bundlerigs.co.uk. Our website address is https://bundlerigs.co.uk.
What we collect
When you place an order
We collect the details needed to process and deliver your order: your name, billing and delivery address, email address, phone number (if you give it) and the items you buy. Payments are handled by our payment providers; we don’t store your full card details.
When you create an account
We store your name, email address, addresses and order history so you can check orders and check out faster. You can update these details in My Account.
When you contact us
If you email us, we keep the email and our reply so we can help with your order, delivery, return or warranty claim.
When you browse
Our site uses essential cookies to keep your basket and login working. See our cookie policy. We don’t use analytics or advertising cookies.
Why we use your data
- To take payment for, build, dispatch and deliver your order
- To handle returns, refunds and warranty claims
- To send emails about your order (order confirmation, dispatch and similar)
- To keep records we need for accounting and legal reasons
- To keep the website secure
Who we share it with
We only share your data where it’s needed to fulfil your order or run the website:
- Delivery companies (Parcelforce and Royal Mail) – your name, address and contact details so they can deliver your order
- Payment providers – to process your payment securely
- Our website host – the site and its data are stored on their servers
We don’t sell your personal data.
How long we keep it
We keep order records for as long as we need them for accounting, legal and warranty purposes. Account details are kept until you ask us to delete your account.
Your rights
Under UK data protection law you can ask for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. Email sales@bundlerigs.co.uk and we’ll respond as soon as we can. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Changes
We may update this policy. The latest version is always on this page.